Restaurant Supervisor

We are looking for an experienced Restaurant Supervisor to oversee Front of House (FOH) and Back of House (BOH) operations at our establishment. The ideal candidate should have a passion for excellent guest service, an eye for detail, and strong leadership skills.

We welcome walk-in applicants!

Interested individuals are encouraged to visit our office (Please see details below) during the designated hours of Monday to Wednesday, from 11:00am to 1:00pm and look for Mr. Shobit.

REQUIREMENTS

Proven experience as an Operations Supervisor in the hospitality industry
Strong leadership and communication skills
Attention to detail and a passion for excellent guest service
Knowledge of food handling and sanitation standards
Ability to remain calm and focused during busy periods or emergencies
Flexible schedule, including evenings and weekends
DUTIES AND RESPONSIBILITIES:

FOH Operations:

Lead by example and ensure high-quality guest service is delivered consistently
Handle guest complaints promptly and professionally
Create and maintain a welcoming atmosphere through proper lighting, music, and air temperature
Monitor beverage service and ensure standards are met
Ensure the bar, dining room, host area, and exterior are clean and well-maintained
Supervise the floor during meal periods to ensure all service standards are met
Conduct pre-shift and departmental meetings to communicate relevant information to staff
Provide clear direction to the staff and encourage improvement where necessary
BOH Operations:

Check for food quality and quantity during line checks and correct deficiencies
Ensure all food is served according to recipe and at the proper temperature
Monitor and manage ticket times
Demonstrate and ensure proper food handling and sanitation standards
Clean as-you-go and ensure daily cleaning and maintenance is completed
Employee Supervision:

Deliver effective training sessions at the beginning of each shift
Direct and hold staff accountable for results during the shift
Ensure proper dress code standards are met
Maintain FOH/BOH balance and assist when needed
Cash Handling, Safety, and Administration:

Perform all opening/closing responsibilities accurately and timely
Follow proper cash handling/drop procedures
Document guest and employee incidents accurately and completely
Ensure employees are clocked in for appropriate times
Date of Joining: IMMEDIATELY

Our office (Al Toobi New Enterprises) is located on the 1st Floor of OYO 109 Al Thabit Modern Hotel Apartment, situated along Al Mouj Street in Muscat.

https://maps. app. goo. gl/SjEYxwqdar1rFvVU6?g_st=ic