Sales Representative

Internal Interaction Relationship:

Sales Supervisor
Retail Sales Manager
Sales Area Manager
Wholesales & e-commerce team
Employees of EC as required
External Interaction Relationship:

Customers
Roles & Responsibilities:

Respond to customers; questions and inquiries regarding available products.
Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decisions.
Introduces newly arrived products to the customers and also guiding them with the usage of the products, as required.
Encourage customers to make additional purchases, to ensure that sales targets are met.
Ensuring that the 4Ps of marketing are kept into account.
Scan each item, ensuring that the correct price has been displayed, and total all items.
Understands and promotes company programs.
Coordinates sales efforts with marketing programs.
Meets and exceeds sales goals and quotas.
Ensures that shelf stock is clean and that the stock is not expired or damaged.
Performs other assignments as required from the management.
Key Performance Indicators (KPI):

Meeting Sales Targets
Customer satisfaction
Requirements

Qualification:

A college level or equivalent is a MUST. Bachelor's degree in business administration, or related field preferred.
Experience:

(0-1) years previous experience in customer support, client services, sales, or a related field.
(0-1) years previous experience in cosmetics and skin care products.
(0-1) years in retail, sales and marketing.
Technical and Behavioral Competencies

Behavioral Competencies

Excellent verbal communication skills
Goal - oriented
Energetic and motivated
Capable of multi-tasking
Technical Competencies

Basic computer skills
Microsoft Office
Understanding of sales processes dynamics
Benefits:

Visa and Medical Insurance

Commissions and Incentives based on performance