Reception Manager

Summary:

The Reception Manager is responsible for the overall management of the reception team, customer service. The ideal candidate will have a proven track record of success in a customer-facing role, as well as strong management and leadership skills.

Responsibilities:

• Oversee the day-to-day operations of the reception desk, including greeting guests, answering phones, and providing customer service.
• Manage the reception team, including hiring, training, and evaluating staff.
• Develop and implement policies and procedures for the front office.
• Ensure that the front office is clean, organized, and well-maintained.
• Coordinate with other departments to ensure smooth operations.
• Represent the company to guests and visitors.

Qualifications:

• Bachelor's degree in business administration or a related field.
• with previous experience in a customer-facing role.
• Proven track record of success in a management role.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.
• Proficient in Microsoft Office Suite.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced, dynamic environment.
• Chance to make a positive impact on the company's bottom line.

If you are a highly motivated and results-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.